Easy to schedule appointment for next day. (Not an emergency.) Prompt, on time, courteous service. Straight forward info regarding condition of existing water softener equipment and replacement options given. No sales pressure, but very helpful. All questions answered completely. Replacement with new equipment performed quickly, same day, and old equipment removed with work area left clean and tidy. A few extra plumbing concerns in the home checked at no additional cost. I would definitely recommend Mr. Plumber Plumbing Co.